Give Your Infrastructure
Autonomous Operational Superpowers
TellMAX.AI unifies fragmented IT and OT telemetry into natural conversation. Acting as an on-premise digital co-pilot, MAX detects anomalies, diagnoses root causes, and executes closed-loop fixes in under 5 seconds.
From Isolated Dashboard Confusion to Conversational Operations
Modern critical infrastructure—spanning networking, Wi-Fi, ToIP telephony, environmental IoT sensors, and facility management—generates thousands of daily alerts across fragmented dashboards. L1/L2 support engineers spend up to 70% of their time cross-referencing isolated logs, causing average incident resolution times (MTTR) to stretch from 30 to 90 minutes.
"TellMAX.AI acts as the frontal lobe of enterprise observability—translating raw telemetry into natural conversation, analyzing root causes via local AI, and executing automated remediation before incidents impact end users."
How TellMAX.AI Works
Unified Telemetry Ingestion
Seamlessly connects data streams across network switches, wireless APs, IoT sensors, SIEM logs, ToIP gateways, and facility BMS platforms.
Contextual Local Reasoning
On-premise LLMs cross-reference real-time events with technical manuals via RAG, pinpointing exact root causes without sending data offsite.
Omnichannel Closed-Loop Action
Operators interact via WhatsApp, Telegram, or Webex. MAX requests human-in-the-loop approval and executes fixes via API in under 5 seconds.
Why Managed Service Providers Choose TellMAX
For MSPs & Managed Service Partners
- Scale Without Hiring: Manage 3x more client sites with existing L1/L2 engineering staff.
- Supercharge Margins: Boost managed service contract margins by 25% to 40%.
- SLA Guarantee: Prevent SLA breaches with proactive automated triage and fix execution.
For Enterprise & Facility Owners
- Zero Data Exposure: 100% on-premise local compute ensures regulated compliance.
- Frictionless User Experience: Guest/staff issues resolved automatically before complaints occur.
- Unified IT/OT Backbone: Eliminates operational silos between network and facility management.
Deploy on Your Terms
Deploy instantly using cloud-hybrid API connectors. Ideal for fast onboarding across multi-site MSP client portfolios without hardware lead times.
Deploy dedicated local AI compute pods inside the customer server room for strict regulated environments requiring complete local data isolation.
Ready to Supercharge Your Managed Operations?
Join forward-thinking MSPs and enterprises providing 5-second incident resolution and 100% sovereign AI operations.